Terms And Conditions

Welcome to Nepal Guide Porter Service. By accessing and using our services, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully. If you do not agree with any part of these terms, you should not use our services.

1. Introduction

Nepal Guide Porter Service provides porter and guide services for trekking, mountaineering, and cultural tours in Nepal. These terms and conditions govern your use of our services and website.

2. Definitions

• "Service" refers to the porter and guide services provided by Nepal Guide Porter Service.
• "Client" refers to the person or entity that uses our services.
• "Company" refers to Nepal Guide Porter Service.
• "Website" refers to www.nepalguideporterservice.com.

3. Booking and Payment

• Booking Process: To book our services, clients must complete the booking form available on our website or contact us via phone or email.
• Payment Terms: Full payment must be made at the time of booking unless otherwise agreed upon. Payment methods accepted include bank transfer, credit card, or other methods specified on our website.
• Cancellation Policy: Cancellations must be made in writing. Refunds, if any, will be provided according to our cancellation policy, which may vary depending on the service booked.

4. Services Provided

• Guides and Porters: We provide experienced and certified guides and porters for trekking, mountaineering, and cultural tours.
• Equipment: The company ensures that all necessary equipment for porters and guides is provided and maintained.
• Safety: We prioritize the safety and well-being of our clients, guides, and porters. All services are conducted following safety protocols and guidelines.

5. Responsibilities of Clients

• Health and Fitness: Clients must ensure they are physically fit and healthy to undertake the activities booked. Any health conditions should be disclosed at the time of booking.
• Insurance: Clients must have adequate travel and health insurance covering trekking, mountaineering, and other activities booked.
• Compliance: Clients must comply with local laws, regulations, and the instructions of our guides and porters during their trip.

6. Responsibilities of the Company

• Service Quality: We strive to provide high-quality services and ensure the satisfaction of our clients.
• Safety Measures: We take all necessary precautions to ensure the safety of our clients, guides, and porters.
• Support: We provide 24/7 support during the duration of the service booked.

7. Liability

• Limitation of Liability: Nepal Guide Porter Service is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our services.
• Force Majeure: The company is not liable for any failure to perform its obligations due to events beyond its control, such as natural disasters, strikes, or other unforeseen circumstances.

8. Privacy Policy

• Personal Information: We collect personal information for the purpose of providing our services. This information is kept confidential and not shared with third parties without consent.
• Data Security: We implement security measures to protect against unauthorized access, alteration, disclosure, or destruction of personal information.

9. Intellectual Property

• Ownership: All content on our website, including text, graphics, logos, and images, is the property of Nepal Guide Porter Service and protected by intellectual property laws.
• Use of Content: Clients may not use, reproduce, or distribute any content from our website without prior written permission.

10. Changes to Terms and Conditions

• Updates: Nepal Guide Porter Service reserves the right to update or modify these terms and conditions at any time without prior notice. Clients are encouraged to review these terms periodically.

11. Governing Law

• Jurisdiction: These terms and conditions are governed by the laws of Nepal. Any disputes arising from the use of our services shall be subject to the exclusive jurisdiction of the courts of Nepal.

12. Contact Information

For any questions or concerns regarding these terms and conditions, please contact us at:

• Phone: 9860214550
• Email: info@nepalguideporterservice.com
• Address: Thamel, Kathmandu, Nepal